Expert property & tenant management
This can be a time consuming task and requires a mix of extensive building expertise, coupled with knowing how to treat tenants with care and kindness. We can deliver this thanks to our long term Block Management experience, which focuses on health and safety, facilities and lifestyle management know-how and our dedicated accounting and credit control team who take care of the financials. For tenants, our dedicated portal allows them to raise maintenance issues, book concierge services and engage with the local community. For you, we offer a dedicated Relationship Manager for all your day to day contact and queries.
Our specialist Block Management Team has thirteen years’ experience and is vital to your overall BTR management strategy. They are responsible for health and safety compliance as well as reactive and planned maintenance, including facilities management. The team also provides advice during the appraisal process on operating costs and life cycle budgeting.
We create a dedicated portal for each of our clients’ developments. This gives tenants a fast and simple means of communication, from raising maintenance issues and booking in concierge services through to engaging with the community within the development, and local businesses.
PRS Client Management
We make life as straightforward as possible for you. We assign a Relationship Manager to you as a primary, day-to-day contact. This person has a detailed knowledge of your project and works closely with your team. They are responsible for our agreed reporting processes, ensuring you always have the information you require when needed.
We offer branding services for your development that align with your ethos, target demographic and local surroundings. Interior design and furnishing are increasingly important in Build to Rent schemes. We design and install volume furniture solutions to create the right ‘look and feel’ for individual apartments. We also assess the life cycle of furniture products to enable forward planning.
We provide detailed evaluation and reports on lifecycle to enable you to plan for the future.
Accounting and Credit Control
Our capable property accounting team and dedicated credit control function are experienced in arranging substantial rent and service charge collections. They are well equipped to provide a smooth and efficient service which takes pressure away from you.